Before placing an order or using our services, you are required to agree to our Privacy Policy. To ensure the safety and protection of your personal information, please carefully read and agree to the following privacy policies:
1. **Purpose of Personal Information Collection:**We only collect customers' personal information for the following purposes:
- Identity Verification: We may request personal information such as name, address, phone number, and email address to confirm customers' identities and ensure accuracy during transactions and service provision.
- Order Processing: Personal information like delivery addresses and payment details is collected to process customers' orders.
- Enhancing Customer Experience: Personal information is used to provide better services to customers, including customer support, product advice, and relevant information provision.
- Customizing Experience: We may use personal information to customize and personalize the shopping experience for customers on our website, including providing product information, offers, or suitable suggestions.
2. **Usage Scope of Information:**We commit to protecting customers' personal information and only use it as necessary to provide services and meet customers' requests. Customers' personal information will not be shared, disclosed, or sold to any third party without explicit consent, except when legally required or necessary to protect our or customers' rights, property, or security. We maintain appropriate security measures to ensure the safety of customers' personal information and comply with applicable data protection regulations.
3. **Entities or Organizations Accessing Information:**We commit not to share, sell, or disclose customers' personal information to any third party except in the following cases:
- Service Partners: We may share personal information with service partners assisting us in providing products and services to customers. However, these partners must adhere to information security regulations and only use personal information for specific purposes outlined.
- Legal Compliance: We may disclose personal information when requested by law enforcement agencies to comply with regulations, legal procedures, or our rights.
4. **Information Retention Period:**We will retain customers' personal information for the duration of their service usage and as necessary to fulfill the stated information collection purposes. Once no longer necessary, we will delete or anonymize customers' personal information.
5. **Information on Data Collection and Management:**For any inquiries or assistance regarding the collection and processing of customer-related information, please contact us directly via the provided contact information:
- Company Name: UNIVERSAL TRAVEL SOLUTIONS NETWORK JOINT STOCK COMPANY
- Address: 3rd Floor, Harbour View Tower, 35 Nguyen Hue, Ben Nghe Ward, District 1, Ho Chi Minh City
- Phone Number: 0838215340
- Email: cs@uts.network
6. **Personal Data Management:**Customers have the right to access and amend their personal information by logging into their personal accounts on the website or contacting us through the provided contact information.