Once we receive a room booking order and complete the payment process, we will confirm the customer's service booking information via email, phone, or message.

We process the customer's service booking information and confirm the completion of the service booking details.

Customers are required to present their service booking information to our receptionist to check-in at the designated time:

Check-in Time: after 2:00 PM

Check-out Time: before 12:00 PM

Early check-in is subject to room availability at the hotel.

Any additional charges incurred for using additional services or products at the hotel during the stay will be listed according to the hotel's prices and regulations. Please settle these charges upon check-out.

Children under 2 years old staying with parents do not require an additional fee.

Customers are kindly requested to arrive and check-in at the specified time and location. If customers are unfamiliar with the directions or the exact location, please contact us for assistance. We are not responsible if customers fail to find the hotel location and do not contact our support team for assistance.